High 5 Café

Reviews of High 5 Café

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  MR Bangladesh Added November 03, 2017

  ★ ☆ ☆ ☆ ☆
  Ordered wedges to go as I was having lunch with my partner, she was on her break for work and we where going to have a quick lunch together. The wedges took 50 minutes and there not freshly made one's they are FROZEN wedges, when I asked how long I should expect the wedges to take after 30 minutes at that point, I was treated rudely and given a excuse that "Oh we have just being serving a big table." believe it or not I can see that and if you can get lunch prepared for about 10 people prepared in a timely manner then surely doing a simple task such as preparing frozen food. Shouldn't present a challenge it's hardly time consuming you would think but apparently not they hadn't even started making my order of just wedges until I asked about it after 30 minutes apparently unless you're a big table the staff can just ignore you, you're order, take your money and then try to say how dare I complain with the staff giving dirty looks and passive aggressive treatment. Having standards is apparently a terrible thing because I find the fact that it took 30 minutes to get frozen wedges out of a bag and cooked unacceptable. The fact I had to mention it to them so they would actually start making my order and that I had to remind them they have a paying customer waiting for said order and I don't want to hear whatever excuse your going to try to say, because I know the truth was that you forget about the order and hadn't even started it yet for whatever reason and things would have gone smoother if the staff owned up to it and took responsibility.

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